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15 Services to Offer As A Social Media Manager

Updated: May 14


In today's digitally driven world, social media has become an integral part of businesses marketing strategies. As a social media manager, your role extends far beyond just posting updates and replying to comments.


You have the power to shape a brand's online presence, engage with audiences, and drive meaningful results.


To succeed in this dynamic field, it's crucial to offer a diverse range of services that cater to the ever-evolving needs of your clients.


Here are 15 essential services to consider offering as a social media manager:

  1. Social Media Strategy Development: Crafting a comprehensive strategy tailored to each client's goals, target audience, and industry is the cornerstone of your services. This includes identifying platforms, content themes, posting schedules, and engagement tactics. Get my "Social Media Mastery Ebook" here.

  2. Content Creation and Curation: Producing high-quality, engaging content is key to capturing your client's audience. Offer a mix of original posts, curated content, images, videos, and graphics to keep followers entertained and informed.

  3. Platform Management: Expertly manage and optimize your client's social media profiles across various platforms, including Facebook, Instagram, Twitter, LinkedIn, and more.

  4. Community Engagement: Foster meaningful connections by actively engaging with followers, responding to comments, and messages, and participating in relevant discussions. Get my "Audience Amplifier 101 Ebook" here.

  5. Influencer Partnerships: Collaborate with relevant influencers to expand your client's reach and credibility within their niche.

  6. Paid Advertising Campaigns: Plan, execute, and monitor paid social media campaigns to boost visibility, reach, and conversion rates.

  7. Analytics and Reporting: Regularly track and analyze performance metrics to provide valuable insights and adjust strategies accordingly.

  8. Audience Research: Conduct in-depth audience research to understand preferences, behaviors, and trends, helping you tailor content and engagement strategies effectively.

  9. Hashtag Strategy: Develop a custom hashtag strategy to increase discoverability and join trending conversations within the client's industry.

  10. Contest and Giveaway Management: Organize engaging contests and giveaways to drive user participation and create excitement around the brand.

  11. Live Video Events: Plan and execute live video sessions, webinars, and Q&A sessions to connect with the audience in real time.

  12. Social Media Listening: Monitor social media platforms for brand mentions, customer feedback, and industry trends, enabling proactive responses and strategic adjustments.

  13. Crisis Management: Develop a crisis management plan to address and mitigate any negative situations that may arise on social media.

  14. Profile Optimization: Ensure that each social media profile is fully optimized with relevant keywords, engaging visuals, and up-to-date information.

  15. Monthly Performance Reviews: Regularly meet with clients to discuss performance, review analytics, and collaboratively refine strategies for better outcomes.

As a social media manager, offering these diverse services can set you apart as a well-rounded professional capable of elevating brands to new heights.


Remember, staying up-to-date with the latest social media trends and tools is essential to continually refine your services and provide exceptional value to your clients.


Whether you're working with small businesses or large corporations, a tailored approach that combines these services will undoubtedly make you an indispensable asset in today's competitive digital landscape.



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